What is the difference between a chatbot and a voice bot?

 


The main difference between the chatbot and voice bot is chatted the bot replies in the form of text. On the other hand voice bot replies to the customer in the form of a voice. Chatbot for It support is much more effective. Voice bot is a bit more popular because it gives a human touch.

We can build a personalized voice and chatbot with the help of AI techniques. It gives an accurate answer and response to you in no time. Chatbots are differentiated into two types which are rule-based chatbots and AI-based chatbots.

Reference url — https://techcrams.com/get-best-service-chatbot-for-it-support-and-a-voice-bot/

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